Issue with Burger Menu Displaying Paywall on Protected Pages

Posted in: Newspaper
Post count: 4

Dear Support Team,

we are currently experiencing an issue with the Newspaper 12 theme (latest version) in a WordPress Multisite environment. On any post or page where the paywall is active, the burger menu also displays the paywall overlay. This is incorrect behavior — the navigation menu should remain accessible and unaffected by the paywall restriction, allowing users to browse the site structure even if the article content is restricted.

This issue is particularly noticeable on mobile devices and occurs consistently on all pages with active paywall protection. It seems that the paywall overlay wraps the entire page content, including the mobile navigation menu.

We are using the following setup:
• WordPress Multisite with separate instances per blog
• Theme: Newspaper 12
• Page Builder: tagDiv Composer (for all pages)
• Post Editor: Gutenberg (for all articles)

Relevant Plugins in use:
• tagDiv Cloud Library
• tagDiv Composer
• WooCommerce
• WooCommerce Memberships
• WooCommerce Subscriptions
• and others

Menu with paywall
Menu without paywall

  • This topic was modified 1 year by olebm.
Post count: 35449

Hi,
Can you please provide a link to your website were I can investigate this problem? If you prefer to provide the link in privet and not here on forum, then you can contact us at contact@tagdiv.com
We’ll try to help you as soon as possible.
Thank you!

Post count: 4

Of course. I’ll send you an e-mail.

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