Issue with "drop in more" on tagdiv composer

Posted in: Newspaper
Post count: 15

Hello,
on my site https://11contro11.it/ the main menu (the black one) double is size every time i load a page if i active “drop in more” in tag div composer. It seems to resize after page load.
How to fix that? I have to use this funciton because menu have a number of voice to long for some devices. Thanks.

Post count: 35449

Hi,

From what I can see there is an admin-ajax problem too -> https://i.imgur.com/E6zn7Pl.png this may be the menu cause too.
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Post count: 15

Hi,
thanks for the reply.
I checked many times in DevTools but i have no errors in console in page and on save setting page in theme panel. Infact your pic is strange, my megamenu load correctly for me. Anyway i refer to this strange behavior https://imgur.com/a/tgPsQC4

Post count: 35449

Hi,

Sorry, I was thinking that you have other problem. Indeed the menu from your website is resizing, what you can do is to use a strong css like this one:
<style>
.wpb_wrapper .tdb_header_menu{
display: inline-block;
}
</style>

Set it in Theme panel> Analytics like this -> https://i.imgur.com/aXMj6mW.png
This should fix the problem.

Let me know the results!
Thank you!

Post count: 15

Hi,
thanks but your solution not works. I leave the code so you can test, anyway it was already inline-block. Is something else.

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 15

Hi,
i send the email 4 days ago. No reply for now. Have you received it?
Thanks.

Post count: 35449

Hi,

Sorry, is look that your website get in our spam -> https://i.imgur.com/KmmkYd2.png
We’ll answer as soon as possible!

Thank you for your understanding!

Post count: 15

Hi,
in last email you say “in next update the problem will be fixed” but in the last two updates issue is still present.

Also i notice if that activate “DISABLE ARTICLE SCHEMA” theme still produce breadcumbs and hcard schema. With Yoast SEO for example i have double breadcumbs schema now.

Post count: 35449

Hi,

I just checked again the problem with drop in more option on header menu and for my is working correctly -> https://www.screencast.com/t/71inAhy0

If the option is set like this for schema -> https://i.imgur.com/cg1JAkD.png then you’ll use only the schema from Yoast SEO, if is like this -> https://i.imgur.com/YOETGqx.png you’ll have both.

Thank you!

Post count: 15

Hi,

thanks for reply.

You have to insert more items (creation of two lines without it) for correct testing the mu issue.

For breadcumbs and hcard, i have already set the option to remove schema. Remove all others but not this two.

Post count: 35449

Hi,

Indeed if you have more elements then the problem is still there, I think that our developers messed this and made the fix only for the classic problem, sorry for the inconvenience, I also reopen this bug on our list.

I also tested a post to check the breadcrumbs and hcard and now are displaying only once ->https://i.imgur.com/9NO2Axr.png if there is still a problem our you have some questions, let us know!

Thank you!

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