Hello,
I have followed this tutorial https://forum.tagdiv.com/how-to-set-social-counter/ to configure the social counter
i have a probleme in counting fan on facebook always 0 fans how can i fix that i have made all information app id token access id of the page all , youtube and others are good only facebook
thank you so mush
Hello,
Please do not use opld deprecated documentation links. We added a message to warn people of this: https://www.screencast.com/t/jLuOacE2mYu
Here is the correct link: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Make sure you follow each step exactly as described.
If you still cannot get it working, please provide a link to your site so I can inspect the counter.
Thank you!
I followed the steps on the second link and I am still seeing 0 fans.
Please provide a link to your site so I can inspect it.
Thank you!
Hey Bogdan,
I followed the steps outlined in the guide. I did not see any change in the number of Facebook fans. I cleared the caches, and also purged the Varnish cache on the server. Still no change. I saw that some other posters had seen a change a few hours later, so I decided to wait and see what would happen.
The next morning the number was showing correctly. It just takes time it seems.
Thank you!
Hello phoenixrichard,
I am glad that the problem was solved. Notice that the Facebook Counter has not a live effect and it take a while until you see a result.
Thanks.
