Issue with fetching the latest articles

Posted in: Newspaper
Post count: 14

Hi tagdiv team, I’ve been struggling lately with proper display of the latest articles – it doesn’t fetch the 3-5 latest ones and I have no idea what can cause this issue + sometimes even though that I have one category chosen, it changes the name of the category of the item displayed without any reason (it’s properly labeled in the backend). Please see:

https://d.pr/i/YeNgs7https://d.pr/i/vsz9nE
https://d.pr/i/1Z2jI3https://d.pr/i/d3tHNQ

the url https://iscenestg.wpengine.com/

Post count: 27744

Hi,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
Also, please check the limit posts -> https://i.imgur.com/8RH8pV3.png

Thank you!

Post count: 14

Thanks Anamaria!

First issue got fixed – so it was the offset I have forgotten about 😉

The second issue is still persistent.
https://d.pr/i/Sbwaxihttps://d.pr/i/BM9arFhttps://d.pr/i/Uu8WwQ

The name “Navnenyt” comes out of blue, as the article is labeled with one category only and it’s “Reportage” – so it’s somehow changing the visibility in frontend from one to another… Can you please check and let me know what to do?
thanks!

Post count: 27744

Hello,

This is really strange.
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

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