I recently purchased newspaper6 based on its popularity and excellent responsiveness. I have run into some issues. I installed it, activated it and tried to install the newspaper6 demo with content. At some point, the install froze and the browser left the install page after an error message. I went back to the demo installation and it says installed. I cannot uninstall it and I cannot install any other demo templates included with the theme. I am trying to get my site to look like the default newspaper6 template and all that is showing for my default page is : Category Home -> Blog and it doesn’t look anything like the default. Please help me.
Hello,
I assume you are receiving an ajax error.
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Thank you!
