I am experiencing an issue with the mobile version of my website https://48horasmagazine.com. The menu on the homepage does not respond when clicked, although the same menu works perfectly on inner pages. I would like to mention that this menu was created using Cloud Template and customized to my preferences.
I would appreciate your assistance in resolving this issue as soon as possible.
Hello!
Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l -> https://forum.tagdiv.com/topic/cannot-see-header-menu-on-mobile-device/
You should access the mobile responsive, click on that menu and choose the menu from that dropdown.
Thank you!
Thank you for your suggestion. I’ve checked, and those options are enabled as you indicated. However, the problem persists. The mobile menu on the homepage is still not working, while it functions correctly on the inner pages.
Could you please assist me further?
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
I will check the issue and let you know what can be done there.
Thank you!
