Issue with Mobile preview vs Desktop

Posted in: Newspaper
Post count: 3

Hi there,

I’ve purchased Newspaper template recently and since then I’m struggling with mobile preview vs Desktop.

I have set my page at joyfulduo.com . It is simple image. For mobile I have set different image.

Anytime I am opening page via phone the entire template changes.

Example:

I open the page on desktop I can see template A.
I open the page on mobile I can see template B.
I open the page again on Desktop I can see template B.

To see template A again I need to edit my default page all over.

I am using Travel Memories Pro Demo.

Please can anyone tell how I can fix this so I can see same page on both devices and template would not change?

All the best

Miskow

Post count: 18283

Hello !

While editing with tagDiv Composer you can choose how your page would look on different viewports as you can see it here: https://www.screencast.com/t/2d6anpMPYwZ So choose mobile and adjust it again so it will look great on each viewport.

Thank you !

Post count: 3

Hi Vlad, thanks for your reply.

Unfortunately it doesn’t solve my issue.

As I said before I have installed Travel memories PRO.

But when I reach my web via phone the template changes to something else. So after visiting the web on mobile devise it initiating settings to change template from Travel memories PRO to something else.

Therefore after mentioned the web template changes and looks different on both devices.

Can you kindly check on it what is the issue?

The best would be if you login into my site and review it yourself because you clearly do not understand me. And I would love to explain all via printscreens so it would super clear but this “great” forum only provides simple copy option.

Kindly give me some useful actions so I can proceed with my web asap.

All the best

Oleg

Post count: 3

Hi Vlad, any update please? As of now the template does not work as it suppose to. Kindly update me asap.

All the best

Oleg

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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