Hello! I have an issue with the related section in the single post. Filtering by category is not working correctly: I set a single category, but it displays articles from 1-2 different categories. I’m using this layout: https://demo.tagdiv.com/newspaper_week_pro/
Hello!
If you select a category from the filters option, then it will display all the posts that have been assigned that category. Please re-check, delete your cache, and try again.
Thank you!
Hello,
Thank you for your response. I have already re-checked and ensured that the correct category is selected from the filters option. I also cleared the cache, but the issue persists. The related posts section still displays articles from 1-2 different categories instead of just the selected category.
Could you please provide further assistance? https://streamable.com/gztx4t
Thank you!
Hello!
There is no bug because it will display all the post that have that category selected. If you have posts with 2 categories assigned then please change that and let only one.
Thank you!
Hello,
I have verified that the issue is not related to posts having multiple categories. Even when a single category is assigned, the related posts section still displays articles from other categories. This indicates that there is a bug causing the filter to not function correctly.
Could you please provide further assistance to resolve this issue?
Thank you!
Hello!
Did you let the same filter from demo? Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
I have already changed the filter from the demo and deactivated the cache, but the problem persists. Additionally, there is no difference in the JavaScript behavior.
I have sent an email to contact@tagdiv.com with the admin URL, credentials, and a link to this topic for your reference.
Thank you in advance for your assistance.
