Hello, I have several websites, all of them have Facebook and Instagram pages, since last update of NewsPaper (11.4.2) and the plug-in Social Counter, my fans and followers stay at 0. I reconnect my facebook business account from theme pannel => social networks and from there the counters stay at 0, but Facebook detect a new connexion and lock me out.
It seems to have an issue with Tag Div Social Counter app, and authorisations. One of the concerned web sites : https://langerienlibre.fr/
Hi,
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello Anamaria
Thank you for your answer, I’ve send an email to your contact with all of the informations you need
