Issue with Taxonomy Filters Disappearing in Flex Loop

Posted in: Newspaper
Post count: 21

Hello,
I have a question about how Flex Loop works with taxonomy filters. Here is the page I’m currently testing:
https://francegallcollection.fr/tous-les-vinyles-de-france-gall/

This page uses the taxonomies Formats, Chansons, Collections, Labels, Pays, and Types d’éditions (In french). I have added the corresponding slugs, and they are working correctly. For each taxonomy, I have enabled the “Multi” option.

When I select the term “LP (33 tours)” in Formats, all the other filters disappear.
My question is: is it possible to keep the other filters visible and continue refining the results?
For example, after choosing “LP (33 tours)”, be able to select an additional filter such as a term from Chansons or any other taxonomy?
Right now, as soon as I select “LP (33 tours)”, all the other filters disappear and the filtering stops there.

Thank you.

Post count: 35449

Hi,
I think that you want to have something similar to the filter from this demo – https://demo.tagdiv.com/newspaper_job_hunt_pro/jobs/, then just make sure that you set the filters like this – https://i.imgur.com/BTtHHTI.png, make sure that the option Hide empty terms is not checked.
Thank you!

Post count: 21

Yes, exactly: the checkbox was indeed enabled and now the filter itself works correctly.
However, there is still an issue with the counter (see my post on the same topic here:
https://forum.tagdiv.com/topic/request-enabling-ajax-filtering-for-cpt-ui-taxonomies-in-tagdiv-composer/).

In this example, I selected EP and SP, and there should definitely be values greater than 0 because those records do exist. Yet the counter still shows 0, which suggests there is something wrong with how the count is being calculated.

https://imgur.com/a/ikSnnbg

Post count: 35449

Indeed, there is a problem with the counter; I have issued a notice for our developers to check it.

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