Hello,
I have just updated my theme as requested and now this is how my website looks like … https://www.captainforest.com/
Do you know how to fix this ?
Hello,
The shortcodes are on the page because the tagDiv standard pack and tagDiv opt-in builder plugins are not activated, please active them.
Thank you!
I have restaured an recent version but even though I still have code lines in the middle of the page that I can’t remove. I have also seen this morning pluggins theme to install which I did and then all my website was broken … I’m in a recovery mode … is it because of an issue from the new version of the template ?
All the pluggins fail in the installation ..
Having desactivated all pluggins and then reinstalled the theme … the bug happens everytime I activate tagDiv Standard Pack … which breaks my website and forces to open wordpress in recovery mode. Do you know what I can do please?
This is the error summary : An error of type E_COMPILE_ERROR was caused in line 46 of the file /home/bavxobc/www/wp-content/plugins/td-standard-pack/td-standard-pack.php. Error message: require_once(): Failed opening required ‘Newspaper/functions.php’ (include_path=’.:/usr/local/php7.4/lib/php’)
Hello,
During the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/
Thank you!
I have checked with a dev and apparently all permissions were correct and the problem came from php version. I had 7.4 and the activation of the tagdiv standard pack was only possible with php 7. He found a way to go back to version 7 activate and then go on version 7.4 … Are the files updated?
There are still very strange things … in the back office theme part, I see tagdiv as if non installed whereas it is installed as in the pluggins i see it installed… then, strangely my website disappered again.
Do you know if the problem comes from php version 7.4 and its compatibility with the theme pluggins?
Hello,
This is weird, did you get the tagDiv Standard Pack plugin updated?
Normally this version of PHP is compatible with the theme, please do the test only with tagDiv plugins.
Thank you!
Hello,
For your information the issue was a compatibility one between the template and wordpress. The template works only with until 5.9 version … and so troubles with 7.4 version ..
Hello,
I have the PHP version 8.0.13 and for me this problem does not appear-> https://i.imgur.com/zrGsOG2.png
You may have other plugins that are not compatible with WordPress and PHP.
Thank you!
