We have a multilingual website using the Newspaper theme and we are using WPML plugin for the translations. We found an issue today, the English version is working fine and has the design that we set, and the other versions of the website (french, german, Spanish …) have different style pages and it is not like the English version website templates.
How it is possible? We need the same templates to work on every version of the website.
Please find the attached screenshots from the below link.
What is causing this issue? we need to fix this ASAP.
Hello @coinedition!
You should be able to edit them or re-translated. I can see some elements are missing.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Is it related to WPML Post Types Translation? The “Cloud Templates (tdb_templates)” post style is currently set to Translatable.
Hello @coinedition!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more information about your issues(screenshots/video)
Thank you!
Okay. We just sent you an email. Please check.
Hello @coinedition!
If you sent an email, then we will take a look and try to help you as soon as possible.
Thank you!
any updates?
