Issue with Updating to New Version

Posted in: Newspaper
Post count: 3

I’ve updated theme to latest version but after update all headers and footers are gone and thankfully I had a backup and and restored later. SO for security reasons, I have to update theme but please help me how to keep all my pages and templates as same as before while updating to new version

Post count: 18283

Hello!

We would like to proceed with the update ourselves in order to make sure that everything works properly. Please contact us via email at contact@tagdiv.com and provide the following:

– cpanel url and credentials
– admin url and credentials
– A link to this topic in order to identify you

Also please make sure to have a backup ready just in case.

Our team will take a look!

Thank you !

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