Hi,
After updating the site to version 12 we lost the design.
The final layout of the site was achieved using cloud templates that we customized through tagdiv builder and custom css code.
A git repository was created to control and push the update.
How can we mantain the design intact through the update process?
Thx
I logged in to Bluehost where I hosted the website, it asked me for an update and I updated my newspaper theme to version v 12, I lost every adjustment I had with the logos and everything else, but after a long work I was able to recover somehow, but there are many problems, the text remains black for 2 seconds and then returns to normal, the same thing happens with the photos when you scroll the page, smart sidebar, even though I disable it, it stays there, I don’t know what to do, I didn’t update it WordPress, since I didn’t know that when I clicked on the update button in Bluehost it would update the theme, is there any solution to all this trouble?
Hi mita and B3rdan, did you do custom changes in the theme files, or only using the theme settings. If you used only the theme settings, the such problems should not appear.
The theme plugins that you used where updated or only the theme? Do you use a child them?
Also, before any theme update is good to have a full backup for the website.
Another thing that must be checked after a theme update is the cache and object cache, those must be cleared.
Now if is related to the theme panel settings and those are not set how was before, if you have a backups it is recommended to restore that backup, if you do not have it, then you can try the theme panel backup -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi Calin,
As said, we used cloud templates and made changes to those using only the tagdiv builder settings. Does that answer your question?
We used also some custom css code in the Tagdiv builder but curiously those custom elements were kept unchanged. You have our credentials to check if necessary.
Hi,
Yes, if is possible to provide wp-admin access, then we’ll take a look at it. Please contact us via email at contact@tagdiv.com and please provide wp-admin access and include the link of this topic to understand the problem and to identify you. We’ll check it as soon as possible.
Thank you!
