Issues with authors and Visual Composer

Posted in: Newspaper
Post count: 4

I have several authors on my blog, and since the last update none of them can go to add a new post in the WordPress Dashboard. It simply comes up to a blank screen. If I disable the plugin, they can post just fine, but then my pages won’t work. Under User groups access rules – all the the selections are checkmarked. If I try to uncheck them and then go to add a new post, I get a weird messages that says “cheatin huh?” Please help, I have a team of 10 writers and I am the only one who can log in and post blogs. If you need more information, just let me know.

Thanks,

Post count: 6600

Hi,

I’ve tested the latest version with an Author user and works fine for me to create posts, no issue. From which version you have updated the theme? Please make sure you update the theme and also the VC plugin correctly like here:

https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
https://forum.tagdiv.com/how-to-update-the-theme/

Can you try to disable other plugin and see if works, but leave the VC active.

If nothing works can you provide us access to your WP and also FTP access to track the issue?
Send the details via email at contact@tagdiv.com

Thanks for the message!

Post count: 4

I am using version 3.9.2 of the theme and the plugin is Version 4.2.3.

I found that I had another plugin from a previous wordpress theme installation called page builder that was causing the conflict. I’ll continue testing and if I find any other issues I will email you. Thank you!

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