Hello! Lately, whenever my NewsMag theme automatically updates, instead of seeing my website, I and my readers see a bunch of html code. So I have to go into my NewsMag dashboard, find my purchase code, copy the purchase code and paste it into the WordPress dashboard where required. Then, I have to practically rebuild my website because many of the customizations I’ve made (colors, fonts, plugins, ads) are wonky. So…
1) Is there a way to update it and keep the purchase code in place, as well as all the customizations?
2) If that’s not possible, is there a way to make it NOT automatically update, so that I have control over rebuilding the customizations without my readers emailing me that I have a bunch of code where the website should be?
Thanks much.
Hi,
Normally the theme will not automatically update. Even the theme panel option requires the admin to click to do it. Most possibly it is from a code set in the confi.php for auto-update or some plugin for this.
If the theme panel settings are rapped out after the theme update what you can do is use a theme panel backup – https://i.imgur.com/EH3caj7.png
Also, an option to update the theme without losing any configurations is manually updating the theme, for this, you’ll need file manager, FTP, or cPanel access, delete the old theme, and set the new one, after that from the WP dashboard> Newsmag > welcome just update the theme plugins.
I hope this will help you!
Thank you so much, Calin. I think maybe it’s my “WPMU DEV Dashboard” plugin that’s auto-updating both my plugins and NewsMag themes. I’ve disabled the auto updates on that plugin and will see if that fixes the problem.
If that IS the problem, I’m guessing that will also fix my NewsMag Theme update issues with the customizations, because I never had any issues with manually updating the theme and then just updating the TagDiv plugins. Everything was fine when I did it that way.
Thanks again.
Hi,
Yes, the problem may be caused by that plugin, there were users who reported similar situations with different plugins, but since they were vital for them and they wanted to use them, we went with the version with the manual update to the theme.
Tell us the results after an update to the theme.
Thank you!
Reporting back after the latest theme update. I had disabled the auto-update for NewsMag on the “WPMU DEV Dashboard” plugin. So when the latest theme update came around, I saw the place on my WP dashboard to click on “update” manually. I did that, and the theme and NewsMag plugins updated fine with no issues on my theme configurations. Everything updated perfectly.
Hi,
We were happy to hear that everything went well.
If there is something we can help you with, don’t hesitate to tell us!
Thank you!
My newsmag still shows version 4.7 and there is no option to update. Kindly assist
Hi bgits, you need to manually update the theme, for this, you need to get the new package from your ThemeForest account, you can check our guide for the theme update – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!
Thanks for your instant reply. Our situation is, we have the license code which was shared with us by the developer. The developer had purchased the theme from his account, and had said (in 2016) during that time that the theme will take automatic updates. Alas! He is no more, and we are stuck. Please help.
I see, what I can recommend in this case is to try the Envato Market WordPress Plugin – https://www.envato.com/lp/market-plugin/
I hope this will help you!
