Having some issues that I hope are easy fixes.
Issue #1 SEARCH doesn’t provide any results
You can go to https://eventguyz.com and click on the magnify glass and type anything and it gives nothing for results. Not sure if I missed a step for setup or not.
Issue #2 TGM, on Theme Panel I get the following error
Hi,
I just checked the search and the live results are working -> https://i.imgur.com/0IAqQX0.png but the search page is not look normally, I think that something is interfering or overwriting the theme settings.
Also, I do not remember that the theme to install a TGM -> https://i.imgur.com/ZTjvD8D.png
What I suggest is to make a test using only tagDiv plugins, in this way we can see if the problem can be related to the theme or to some extra plugins that you have right now installed.
Let me know the results!
Thank you!
Thanks Calin but I may need some help doing that. I unfortunately need to be told like you were explaining to your parents. Learning as I go.
..but the search page is not look normally, I think that something is interfering or overwriting the theme settings.
Are you suggesting I work on the search page and redo it so it just has tagdiv plugins? I haven’t changed whatever Newspaper Theme installed. I can poke around but I think what you are saying is create another Search page with tagdiv as the editor and then point search to that search page?
As far as the TGM, I have no idea what that is which makes it difficult for me to troubleshoot. I suppose the only thing I can do is deactivate all plugins and see if it clears and then start enabling one plugin at a time which stinks because then I have to reregister them but if it fixes it then I suppose its worth it.
If you can give me an idea on what you wanted me to do with the search page I would appreciate it. Thought it was pretty much just a blank page
Search is working, never mind. I just opened up the page, saved it and tried and it works. Of course it doesn’t match the cloud template which should show in the results the image to the left but at least I have results. 🙂
Thank You
Hi,
I’m not referring to make a new cloud template from search page, what I mean is a test using only tagDiv plugin -> https://i.imgur.com/7oGcKEJ.png because it is possible to have installed some extra plugins that can interfere, this should also verify the problem with TGM.
Also if you want we can take a close look via email (at contact@tagdiv.com), where if you agree you can provide wp-admin access and we can check to see from where are coming those problems and fix them there.
Thank you!
