issues with the newsmag theme

Posted in: Newsmag
Post count: 38
geospatialmedia
#299605
Jun 7, 2019 at 7:28 am

Hi Catalin,

I need some urgent help. there is some issue with the NewsMag theme. The main problem is that block items and widget items are not loading. As per our support partner WPBuffs the issue is between the TagDiv composer that comes with the theme and the Visual Composer plugin.

Please resolve the issue ASAP, we need to edit block items and need to publish banner ads in widgets in the homepage.

Please let me know where to share login credentials.
https://www.geospatialworld.net/wp-admin/

thanks

Regards
Anshu Garg

Post count: 35449
Calin
#299620
Jun 7, 2019 at 9:33 am

Hi,

The reason for doing it was because users who wanted to use for example single images in WPBakery, couldn’t because the tagDiv composer affected the single images functionality.

So now when WPBakery is active and users wish to use it, some elements will not be part of the composer, to prevent conflicts. If a different solution is found, this may change however.

If you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take make it to work like before the update. Include a link to this topic in the email.

Thank you!

Post count: 38
geospatialmedia
#299830
Jun 8, 2019 at 9:26 pm

Hi Calin,

Do you have an update in regards to this issue?

Thanks,

Post count: 23312
Catalin
#299960
Jun 10, 2019 at 10:57 am

Hi,

If you need more assistance in this case, please send us an email at contact@tagdiv.com where you need to provide more details about this problem. I have taken a look at your website and it seems that all of your elements are working well.

Thank you!

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