Posted in: Newspaper
Post count: 2
Apr 18, 2017 at 10:18 am
When I load a jpeg or png image in the media library, there is no preview and it does not show up on the website either?
Post count: 22421
Apr 18, 2017 at 3:45 pm
Hello,
Please make sure gd library is properly installed on your server. Also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
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