Jpegs not appearing on android mobile version

Posted in: Newspaper
Post count: 19
WebGuyFL
#292460
Apr 30, 2019 at 11:38 pm

After an update to Newspaper 9.7 in April 2019, we lost content, then activated TagDiv composer, which restored everything. Shortly afterward, we lost jpeg images on android mobile – iPhone mobile, PC and iMac images are intact. There is a pending update to WP Bakery which our former web developer told us never to update. Could that be the problem? Any ideas on how to restore android mobile jpeg images? Thanks!

Post count: 23312
Catalin
#292767
May 2, 2019 at 3:10 pm

Hi,

Please provide your website URL so I can identify it closer to your problem and also, so I can make some tests.

Thank you!

Post count: 19
WebGuyFL
#292886
May 3, 2019 at 2:17 am

Hi, it’s http://www.amisun.com.
We have Robin image optimizer plugin, if that could be the culprit. It all started after the latest Newspaper update and affects android mobile and tablet only.
Thank you so much!!

Post count: 20688
Simion C.
#293279
May 6, 2019 at 10:32 am

Hi,

I don’t quite understand what you mean by loosing the images. I checked a few posts with an android phone, the images are there same as on desktop – http://prntscr.com/nky13i
– http://prntscr.com/nky17b – http://prntscr.com/nky1bq
Maybe I am misunderstanding the problem, let me know if I should check something specific.

Thanks

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