JS Composer is applying the shadow

Posted in: Newsmag
Post count: 38

Hi,
I am Using Ninja forms plugin from three years
it works perfectly and I never had problems with the plugin.
a few days ago I noticed that the plugin has a small issue.
Info tooltip icon with a shadow. please click here:
I wrote to ninja forms support, they said me the issue coming to form JS/ Composer.

their response
As for the shadows, it looks as though Font Awesome/JS Composer is applying the shadows:
content: “\f05a”;
coming from: http://www.lankatourexperience.com/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/css/font-awesome.min.css

Can you fix this issue? or please explain to me how to fix it.
thanks in advance
Best Regards,

Post count: 23312

Hello kalum,

Unfortunately, this kind of plugin was not tested with our theme and also, we cannot say for sure if it will work with the theme, or not, sorry! Being an untested plugin, notice that we cannot provide support for these types of plugins, sorry!

Thanks for the message!

Post count: 38

Hi Catalin, VC has been tested by tagDiv right?
They told me the shadow coming form the VC plugin.

I’m sorry to bother you.

Have a great day
Kal

Post count: 23312

Hello kalum,

On what kind of shadow do you are referring to? Provide screenshots so I can identify it.

Thanks for the message!

Post count: 38

Hi, per your request.I am sending you required scrrenshot.
plese click here
you can see also see that issur on http://www.lankatourexperience.com/tailor-made-holidays-to-sri-lanka/

Have a great day
Kal

Post count: 23312

Hello kalum,

I have inspected this section and the shortcode does not come from our theme. I saw that you are using such of untested plugins which can interact with the theme core files and cause a lot of unknown issues, sorry! Please keep in mind that we cannot provide support for custom modifications or untested plugins, sorry!

Thanks for your understanding!

Post count: 38

Hi Catalin,
The shadow coming form Lemon Grid plugin(VC)
thanks in advance
Best Regards,

Kalum

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