licence activation on 2 vhosts (developement and production)

Posted in: Newspaper
Post count: 7
jforum
#194041
Sep 19, 2017 at 3:37 pm

Hi,
we encounter an issue on a website :

We have installed Newspaper on 2 versions of a same website : a developement version, and the production version.
To use it, we activated the license on both.

But the settings of one version has been reinitialisated with default sttings.

Is it due to the fact we activated the licence on the developement version AND the production version ?

If it is the reason of this bug, how to work in a “sandbox” for developpement at the same time we use the theme on production ?

If it is not, do you have any idea of what can cause this issue ?

Regards,
Icodia Team

Post count: 20688
Simion C.
#194127
Sep 20, 2017 at 8:45 am

Hi,

There is no problem activating the theme on a development environment and on the live website. The theme panel settings are saved in the database, if they reset then there could be a database issue. These theme panel settings can be reset only manually, or exported to be used in a different install
– https://forum.tagdiv.com/import-export-theme-settings/

Thanks

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