Hello,
I’m encountering a problem with my website (History prebuilt website), I guess that’s an amateur’s question…
It was running fine on my staging website then I backed it up and restored it to my new domain, but there it doesn’t work well.
Woocommerce / Woopayment / Jetpack were staying in safe mode with no way to transfer or create new site, then I had to uninstall them.
– Magazine’s page doesn’t existe anymore
– TD Composer systematically returns this error when I try to edit anything :
“Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
I understand that the old website URL must still be set somewhere and cause problems ; could you please help me ?
Thanks very much in advance.
Hello @cerclealgerianiste!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
Hello, thank you for your answer,
I have finally reinstalled the website from scratch and it works, my guess is that having a duplicated site with active licence caused this.
Sorry to have bothered you ! Thank you very much
Have a great day
