Licence problem? I don't understand why

Posted in: Newspaper
Post count: 9

I bought Newspaper twice because i forgot that i already had a licence. I’m only using it for one page but i’m not able to activate the licence… i started to create my website this weekend and now nothing is working… very frustrating ._.

What can i do to activate my licence so that i can work? I already wrote the support via email and hope that my problem is fixed soon.

Greetings

Post count: 27744

Hello,

Please let us know what problem you have with the license, do you get an error message or something?

Thank you!

Post count: 9

I uploaded an image which was removed i think… i get the error message:

An issue has been encountered while trying to validate your license key
Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.

If you don’t have a valid license key, you can get one now and continue to enjoy the full benefits of this great product.

nothing works, i already removed the key, cleared cache, tried another key etc. nothing is working, both keys are not working. 🙁

Post count: 27744

Hi,

I think you sent an email and I answered you there too, please continue the discussion there.

Thank you!

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