Posted in: Newspaper
Post count: 26
Aug 5, 2020 at 10:58 pm
Hello,
We have been hacked and no matter what we do, we can’t get rid of the hacker. We have more than 10 years in this field so yes, we did everything you are thinking.
So, I want to remove the whole WordPress installation and every single file (even Content folder and everything) so we can start from scratch.
How can we get the license so once we do that, we can verify our purchase and be able to imports the demo so we can work on top of that? Of course, the domain is the same one but we have read in this forum that once you reinstall, the secret key doesn’t work.
Thanks
Post count: 18283
Aug 6, 2020 at 11:17 am
Hello !
You can reuse the license key as long as the old one is removed. So if you’re doing a fresh install you should be good to go.
Thank you !
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