I am Ismail H Shikdar, about 1 year ago I purchased your newspaper theme, my previous domain was “techtweetbd.com” but due to some problems I could not continue my website, now I want to work again for my website. My new domain is “itpalacebd.com” currently your theme is not active on my new domain just keeps loading.
Please activate my new domain in your theme.
Hello Ismail!
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
sir,
I have reset the license key and want to activate again for my new domain but it is not activating, just keeps loading
Please see the screenshots and help me.
https://drive.google.com/drive/folders/1A2dTRLdmd9fP7MA23nWnna2QCSsJ7ZPS?usp=sharing
Hello Ismail!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
We will check the issue and help you asap!
Thank you!
Sir,
I have sent you mail please check.
Hi Sir,
Any Update?
Hi,
My colleague answered your email.
Thank you!
Dear Bettina Sir,
Thank you very much for helping me, Finally I was able to activate the license successfully.
But I have another problem, if I go to my license then my license is showing inactive my domain itpalacebd.com, (see screenshot : https://drive.google.com/file/d/1YzQHblSSa9k9IgxwciYhC7u5jXoJU4Vn/view?usp=sharing) I want to keep my current domain and remove all other domains, how to do that please help me.
Hi,
Please send those details via email.
Thank you!
Hi,
Please send those details via email.
Thank you!
