I add to license in my staging site so how to deactive my staging site. because of after i added to license key in my live site it’s not work it. please give me solution.
Hello,
Please provide more details about your issue with screenshots.
Thank you!
I have the same problem. I made a website on the dev subdomain. Moved it to the main one domain. but I can’t delete the license on the dev subdomain in order to activate the license key on the main domain. Here is the message ” To use a license key on a different domain, you can unassign it from the list anytime after 2023-06-29 06:18:25 UTC + 02:00.
If you encounter issues, please get in touch with us at contact@tagdiv.com.” Why should I wait for 2023-06-29?
Hello,
Normally you can have that license assigned on two websites at the same time, but if you give unassign and assign it to one site, and it will be active on that site, then a message appears and you have to wait to expire that time to be able to assign the license to another website.
Thank you!
Yes, Thanks my issue solve it.
My problem is slightly different. I tested the theme over time on several websites and decided to use it on one of them. How can I delete the rest of the sites from the active/inactive license list? I don’t want anyone else to see what sites have been tested.
Hello,
Reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and then contact us by email at contact@tagdiv.com where you can give the license to check and unassign it from that website.
Thank you!
