My license key was stolen, I don’t know who is using this key. How can I disable all other activation using my key.
Hi,
Unfortunately, only Envato can change the license key.
There isn’t an option to disable the other activations with your key.
Thank you for your understanding!
Hello Can I know which site using my license key?
Hello,
In version 11.4.3 you added – License Management System, so there you can see the domains where the key is activated -> https://imgur.com/jNAhRt0
Thank you!
But I cannot activate my theme using my purchase code.
“You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this.”
So I don’t have this option to manage license for domains.
I think you should have separate license management tools in your official website can be linked with envato user account or purchase code.
Hello,
Please try again to activate the theme with your activation code.
Thank you!
Hi hallanaija, in case you get a message to contact us via contact@tagdiv.com please contact us there and let us know the problem you have.
Thank you!
I’ve done that since, even before I commented here in the forum. Kindly help me check quickly.
thanks!
We’ll reply via email as soon as possible!
