License unlinked from my site by its own.

Posted in: Newspaper
Post count: 1

Hello

Yesterday I had a problem that I never faced before. My theme stopped working on my site, the front end was code only.When I entered in the Dashboard at the Newspapper section my registration key was no longer linked to my website.
I had to register my purchase code from Envato again and had to reinstall the pre-made site template. Doing that, all my custom settings I have done before in the builder were erased and had to structure the design from scratch. Very unpleasant experience. Now, I bought even a site backup service if something like this ever happens again. Also, I only use the license on one website, as I should, so using it on multiple sites can’t be a reason.

Does anyone know what could cause that on experienced something similar? Please let me know. Thanks!

Post count: 21065

Hello Mihai!

This issue could happen if you reinstall the demo. You should just install the necessary tagdiv plugins and activate the theme. A license can’t be unlinked by itself.

Thank you!

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