Hi after updating to the latest version, I notice that the lightbox function for feature image is not working. I disabled the W3 Total Cache plugin thinking this may help, but this does not seem to help either. Any thoughts on this?
Thank you,
Franklin
site: redvistajoventu.com
Hi,
I have checked this and seems like this featured it’s working fine with latest theme version.
Please make sure you have this option enabled from theme panel, like this: http://screencast.com/t/m4No5k6vpLLF
Thanks
Hi Lucian,
I do have this option enabled but still not working. Prior to the the latest version 4.2.2 i was running version 3.9.2 and i performed the full update and now this is not working. No lightbox, no back to top right bottom side icon, and no autoplay on tagdiv slider… any thoughts? See boxes for sections in questions… http://www.screencast.com/t/wCezWbhrB
Thank you
Hi,
Please make a backup of your current theme installation and then re-update the theme, like this:https://forum.tagdiv.com/how-to-update-the-theme/ Before this please try to check if this issues are still present if you deactivate all plugins, check for this issues without any plugins active so that you make sure this dose not happen due to some plugins.
If this dose not solve anything please let us know and send an e-mail with your wp-admin user and pass at contact@tagdiv.com specify this issues or just paste this topic’s link into your message content.
Thanks
OK Lucian, I’ll do as recommended here and report back as well. Thank you!
Issue was found to be CDN service through cloud-flare where they have a BETA service called Rocket Loader to speed up loading time. This settings when set to Automatic stops the scripting behaviors for the back to top function, the feature image light-box, the auto slider on tagdiv slider. setting it to Manual or off lets the newspaper script work accordingly.
Here is a link to that:
https://support.cloudflare.com/hc/en-us/articles/200168056
Thank you everyone.
Hi,
Glad you found figured this out and thanks for sharing.
Your welcome! One last thing is that Safari browser still not having these functions working.
Hi,
Please let me know with which version of Safari do you noticed that this issues occur? Also try to deactivate all plugins like I said before and leave only the WPBakery Visual Composer plugin enabled and check again.
Please let me know if this issues arr still there.
Thanks
Hi,
Safari version 7.0.6.
Found that the issue is with cloud-flare service. If I disable it everything works fine. Any workaround to this or do you recommend any other CDN service?
Just turn off the Rocket Loader or just set it to manual mode…
Manual Mode: In order to have Rocket Loader execute for a particular script, you must add the following attribute to the script tag: “data-cfasync=’true'”. As your page passes through CloudFlare, we’ll enable Rocket Loader for that particular script. All other JavaScript will continue to execute without CloudFlare touching the script.
Please note that:
1. Adding the ‘data-cfasync’ attribute within JS will not work to exclude the script from Rocket Loader.
2. The ‘data-cfasync’ attribute must be added before the ‘src’ attribute.
3. Rocket loader will recognize the tag when either single or double quotes are placed around the attribute value.
What other plugins u are using beside clouldflare on ur site
Steven,
I have disabled all plugins and issue remained. The problem seems to only go away when I disable cloud-flare service at their site. Not a good outcome.
Hi,
Please purge the files as this issue may occur due the fact that CDN delivers old version of files and this issue may come from there, also make sure you go over the settings and see if you can find a way to go around this, maybe a bad setting could generate this issues, if this dose not help you may need to address plugins’s support page or find a solution online.
Thanks
Thank you Lucian, found issue to be ralated as you pointed out with old files. Purging the browsers cache files resovled issue. Thank you for the support!
