Lightbox modal not working on blog post gallery

Posted in: Newspaper
Post count: 2

Hello,

After searching the forums and finding numerous articles related to this, I could not find the answer/solution.

All our blog posts image galleries have the images linked to the media items, but when you click on an image it opens the image within the entire window, replacing the website, instead of a lightbox modal.

Please see here:
https://bit.ly/2kkiWOa

As you can see the main featured image works, but if you scroll down to the gallery that doesn’t work.

Please advise

  • This topic was modified 6 years by cmcw17.
Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Post count: 17

What was the solution here? I’m just wondering because my picture’s aren’t showing in Lightbox when I insert them in a Post.

Thx

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Post count: 112

What was the solution here, the same is happening for us, and probably others

Post count: 18283

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

Post count: 18283

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

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