"Limit Post Number" functionality in grids is not working

Hello, I am having an issue where no matter what grid I am using and how many ways I change it, the “limit post number” functionality is not working. For example, under a Big Grid 8 box, I want to use a “Block 12” block to set the 2 most recent posts from a specific category. No matter what variations I try, it always shows 5 posts. If I set it to 2 and then go to view the live page, 5 are shown and then when I re-open the TD editor, the “Limit Post Number” field is back to 5… My changes won’t stick or work:

https://www.awesomescreenshot.com/image/2646890/0b678de7818f1f707622aa18c27e0551

After Save:
https://www.awesomescreenshot.com/image/2646905/958df91250cbcc3ddba1e7b3fd06aaca

Can you please help me find the correct solution. Thanks!

Please note, the theme doesn’t seem to be honoring any of my filters, including limit post number” but also other things like specific categories. For example, this block is set to display only specific category of “Ask the Oracle” but it is clearly showing posts from the category”Recipes.” So, it is set to a category filter of ID 4, but is actually only showing the 3 latest posts that don’t have that ID at all.

Here is a screenshot of the settings and results: https://www.awesomescreenshot.com/image/2646935/8df3d31dd1676fee90d7f6b7bdf7af1a

As well as the posts lists to clarify that they are categorized appropriately:
https://www.awesomescreenshot.com/image/2646927/4d4525f47bcb3f7e7c586bcfbc4d57cc

This is likely related to the limit post numbers, but maybe not. Thanks for your assistance in advance.

Hello Catalin,
That does not appear to have fixed it. I verified the PHP settings (screenshot below), purged all caches, and then tried again and still not getting results:

https://www.awesomescreenshot.com/image/2650274/2f18ceffb0829a049c19afc40e38564e

To clarify, it does save my changes – e.g. if I add a new block, it will save the block and it’s placement. It is simply not honoring / updating any of my filters or settings (e.g. category specifications, limit post numbers, etc.).

Here are the current PHP.ini settings:
https://www.awesomescreenshot.com/image/2650289/5da7f1ea7ee0f6c4002b9faafc42b26a

Thanks and please let me know how to proceed.

Hi Catalin,
I am having a variety of other issues as well… for example I will set up my menu to display my “primary menu” and it will show up for a while and then all of the sudden those settings are lost and it makes me set them up again. I also set up the header options (e.g. display my social buttons) and they also disappear after some amount of time.

Here are my system status settings:
https://www.awesomescreenshot.com/image/2650343/5e3710a79d3ecbe13c4dda12b6cb5a89

Thanks, Kory

Hello, I am sorry for the delay in getting back sooner… I was out of the office on medical leave.

I have tried deactivating all of the existing plugins with only the 2 required Newspaper / tagDiv plugins remaining active and updated the theme to the most current version 8.1:
https://www.awesomescreenshot.com/image/2710222/460bc918eaa38ea368d4e4046b4c9245

I also double-checked by removing all previous plugins via FTP and even with the updates and the removal of all other plugins, I am still having this issue:
https://www.awesomescreenshot.com/image/2710235/8ee3819a0aeca71b8ef9f10562356295

System status is all correct: https://www.awesomescreenshot.com/image/2710240/6df6ef2d7100f625d080eec065ec4b52

I cannot get a homepage layout to work without this functionality so I look forward to your assistance.

Thanks, Kory

I am also having trouble with block titles not saving, filters not saving, etc.:
https://www.awesomescreenshot.com/image/2710264/35cb1c8ea8fd0229498b59517f21fd9a

Perhaps and ajax issue?

Hello Catalin,
That is not it – I do not have any active caching system in place as you can see from the themes status report page. No CDN, no .htaccess caching rules, etc. and even if I try in a private browser with no cache, the issue persists and is making the theme unusable for us.

How can I send PM private login details so I can get some additional assistance?

Thanks, Kory

Thank you Catalin. I just sent the email with admin login credentials.

FYI, At this point, I have completely removed most old plugins and deactivated those that are specifically not included with the theme. I have overwritten all of the core WordPress files with a fresh install of 4.8.1, deleted and then re-installed the theme on 2 separate occasions, double-checked for any caching resources, and still the issues persist. I am at a loss as to why this isn’t working.

Thanks for your continued assistance!

Thanks for the help. I found a hidden caching plugin that I believe was the culprit under wp-content/mu-plugins/… which must have been installed by previous host. Thanks for the help and when the builder works, it works great.