"Load more" button doesn't work for mobile version

Posted in: Newspaper
Post count: 364
kibiribi
#448095
Jul 20, 2022 at 6:51 pm

Dear colleagues,
Have you faced with this problem?
When I click on button “Load more” I’ve got infinity loader – pages were not loaded on my mobile phone
But the same button works fine on my Win PC Chrome/Edge/FireFox/ browser.

infinity loader loop

P.S. I’ve sent credential to the Tagdiv support dep.

  • This topic was modified 4 years by kibiribi.
Post count: 27744
Anamaria
#448117
Jul 21, 2022 at 7:02 am

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Post count: 364
kibiribi
#448243
Jul 22, 2022 at 12:19 pm

Thanks a lot for your support.
Fixed.

Post count: 364
kibiribi
#452393
Sep 18, 2022 at 8:26 pm

Dear support team, “Load more” problem occurred again for Android mobile phones.
For iPad works well.
I tried to turn off Mobile add-on. It didn’t help me 🙁

Could you check?
Credentials were sent to support email.

Post count: 27744
Anamaria
#452466
Sep 19, 2022 at 11:01 am

Hi,

We will take a look and let you what the problem is.

Thank you!

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