Hi,
I am having problems with infinite loading whenever I click on:
1. Load more
2. Next page
3. In the admin panel when trying to click on different drop-down options (example: changing fonts).
I tried disabling all plugins, reinstalling td composer, changing htaccess file, everything and nothing is working.
Anyone has any idea how to fix that?
Here are couple of screenshorts:
– admin panel errors
– infinite load on page
My site is: CuriousMatrix.com
Hello,
I just checked now, and the pagination is working, but you have errors in the console.
Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hi,
Pagination works on mobile; however, Load More does not work on desktop. Also, scrolling through categories at the top of the desktop page does not work. The same goes for admin panel.
I did try to disable all plugins but nothing is working.
Can I perhaps send you login so your team can check?
Hi,
We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!
I just sent the info.
Thank you and kind regards.
Hi,
Following up on this topic.
The problem was on my side, more specifically because of NordVPN. Even when VPN was disconnected, some services were still running and the problem of infinite loading happened because of Advanced Browsing Protection feature.
Hello,
We cannot help you if this issue is caused by an extension or VPN you use.
Regards!
Hi,
I know. That’s why I wanted to follow up on the topic so that if anyone else has the same problem.
Anyhow, the issue is now resolved.
Thank you.
