Hello,
I encountered problem with login-form modal not showing when user tries to register under post to comment. Please see example:
1. visit post on website e.g. http://tlustekoty.pl/jak-inwestowac-w-rope-naftowa-czesc-i/
2. Try to comment – click link “Zaloguj się, aby dodać komentarz”: (http://tlustekoty.pl/jak-inwestowac-w-rope-naftowa-czesc-i/#login-form)
3. Modal background appear (with x to close it), but no login/registration form appears.
Standard registration/login link works fine.
Website uses tagDiv speed booster.
This has been checked against Akismet/Wordfence influence – modal still doesn’t appear when those plugins are deactivated.
Could you please help?
Best regards,
MR
Hello,
Please try to deactivate ALL plugins except visual composer, clear cache and reset cdn if you use it. this could be a plugin conflict so try it without plugins and let us know if the problem is still there afterwards.
Thank you!
Hello,
thank you for fast answer.
I’ve tested site the way you suggested (added “_” in front of the directory name of each plugin, except for composer) and tested comments. Still nothing appears on modal, please see screehshot https://www.dropbox.com/s/9pphxf3ysyk0x7d/Screenshot%202016-02-15%2023.25.12.png?dl=0
Best regards,
MR
Hello,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please provide admin rights and also include a link to this topic so we can identify you.
Thank you!
E-mail sent. Thank you!
I have the some problem on netflu.com.br. What was the solution?
Thks
Hi,
It was a long story but to cut things short:
Solution is: keep top bar on, and disable it via additional css http://screencast.com/t/g45RXZSDJn9z
There seems to be an issue if you disable the top bar that contains the login widget.
Thank you!
Thanks for the response. I enabled top bar again. No problem I keep using it. But, although Login / Register is showing now, the login doesn’t work. The user insert e-mail and password, but nothing happens.
Can you help me? My site is http://www.netflu.com.br
Thanks in advance
Hi,
The login does not work with email and password, but rather the username and password. Our theme uses the default wordpress registration just styled differently. You can check users in the wp users area.
If the login still does not work, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this. Please also include a link to this topic so we can identify you.
Thank you!
