Hello,
my Logo ist not displayed anymore in desktop view or other views. It disappeared when I had changed e.g. the footer background image.
However: In theme-panel everywhere the logo is uploaded, hide ist set to “off” (i.e. visible for all) in tagdiv composer.
Has anybody ideas why this could be?
Kind regards
Henrik
Hello Henrik!
Did you upload the logo in Composer? Is it visible there? If yes, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello Bettina,
thanks for your reply. Yes, I have uploaded the logo via the composer. It is visible there for both standard and retina on the left side, in the composer. But it is not displayed anymore in the preview on the right side (the actual website).
I now removed it on the left side in composer, re-uploaded it and afterwards cleared WP Rocket Cache. But it still remains invisible.
Hello Henrik!
Strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– please provide more information about this issue
Thank you!
