I have updated the latest 10.3.9.1 and trying to change the logo. I have uploaded the logo both from theme panel and tagdiv composer but still doesn’t work. I am using lifestyle pro prebuilt site. can someone help?
I must say this is extremely frustating if you cant even change a simple logo without raising a ticket!!
Hello!
You can add a logo when you edit the page with TagDiv Composer like this: https://www.screencast.com/t/QgU3FFpgjJHT
This should be working just fine.
Let me know about your results!
Thank you!
Hi I have done that and it still doesn’t work! Find below the example.
https://imgur.com/ze7TmfW
i have deleted my caches and refreshed logged out and logged back in. done all that. still nothing changes?
This sounds like the same issue we are having where changing images is simply ignored by the composer, it doesn’t add them. It also won’t change the existing images in a template. You can delete them and then the composer doesn’t update the content. Started with 10.3.9
what do you mean by delete them? do you mean delete the theme logo? I have deleted the logo and uploaded the logo through theme panel. Still changes nothing?
Hello @SHAM!
You will have to first start looking for a plugin conflict because it seems an issue.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
I have deleted the logo by mistake.. but now I want the logo element back. Please help
Hello @mohanpnaiksirsi!
Please provide your website link in order to help you efficiency.
Thank you!
Hello!
Did you tried to add a logo when you edit the homepage with TagDiv Composer like this?: https://www.screencast.com/t/QgU3FFpgjJHT
Let me know the results!
Thank you!
yup, it is resolved. but the footer is not visible in tagDiv composer.
footer issue solved.
thumbnails are not visible. please help
indianfury.com
Hello @mohanpnaiksirsi!
Please make sure that you have enabled the proper thumbs with these sizes in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thank you!
