I have changed the logo on my website multiple times but it has refused to change. my site name is skincrunch.com
I also don’t see the header style section when i click on header..there are so many things wrong with this theme.
I had to manually import a header template for the logo to change. Now the logo is not clear, no matter what I do. I just keep uploading several pixels and still unclear.
Hi,
I checked and now the logo is clearly displayed https://i.imgur.com/S99Mm4Q.png -> https://i.imgur.com/1qzgC7R.png
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Thank you!
No it is not. I’m still here trying out different sizes to see if one will appear clearly.
The problem is not the logo showing up on the page, the problem is that IT IS NOT CLEAR. IT IS VERY BLURRY!!!! Zoom in and see it for yourself.
Here is a screenshot. https://ibb.co/JpgVhgS
you can compare how clear the menu options are to how clear the logo is. IT IS BLURRY.
Hi,
You can try to set the logo text and set your font for it https://forum.tagdiv.com/add-logo-newspaper/
For logo size for desktop we recommend using 272 x 90px, and for mobile 140 x 48px
Thank you!
Alright, how do I go about requesting for a refund please?
You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.
When i use a text format logo instead, there is no way to choose a font that i want. You mentioned that i willl be able to select a custom font.
can i upload a personal font file?
Hello,
You can set the font here https://i.imgur.com/ISY8lnZ.png You have the option to add and use custom fonts files, please check our guide: https://forum.tagdiv.com/font-customization/
Thank you!
alright, thank you
Did you find finally how to change the logo ? Thanks
Hello @Owebdesigned,
Please provide more details about your issue with changing the logo. Did you check our guide?
Also, please provide a video with your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
