Logo issues

Posted in: Newspaper
Post count: 10

Using this pre-built template: Newspaper Trucking Services Pro, I attempted to replace the Trucking Services logo with my own by deleting the SVG and uploading my image. However, despite several attempts to save the changes, the progress was not saved, and the original logo still appears instead of mine.

Post count: 3

I’m having the same problem. My hosting provider thinks it is a bug in the theme. Hoping someone reponds soon.

Post count: 27744

Hello,

We’re sorry about this issue. We will resolve it as soon as possible.

Thank you for being so understanding!

Post count: 27744

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Post count: 10

Thanks, it works properly now!

Post count: 13

Hello

I have the same issue. I followed your instructions above:

deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins

But the newspaper logo still displays. I also can’t remove the contact us or update the copyright in the footer

Is there something else that could be causing this?

Thanks

  • This reply was modified 1 year by demeter.
Post count: 27744

Hello,


@demeter

Please let me know how you upload the logo and what template you use. I recommend using a header template.
If you have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the logo and set there the image, make sure that is set to show and delete the logo text or SVG code-> https://imgur.com/ve11Fwt -> https://forum.tagdiv.com/add-logo-newspaper/ For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png

Thank you!

Post count: 13

Hi Anamaria

Thank you for responding.
Everything is as per what you have in the screenshots.
When I view the page, it shows my logo for a second, then goes back to the newspaper logo.

I am not sure what else I can do?

Thanks

Post count: 27744

Hello,

Please let me know if you have set the logo in the theme panel or with the composer. Can you please provide some screenshots with your settings and the link to your website.

Thank you!

Post count: 13

Hi Anamaria

I just noticed it finally worked. There was a lag between when I did it yesterday to it showing up today. Not sure why there was a lag, but it seems to be working now. Thank you for your help 🙂

Post count: 27744

Hello,

I’m glad.

Have a great day!

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