Hi,
I am having a serious problem of errors in the google chrome console. I don’t know how may errors there are, because each time I scroll up or down, the number continue to increase.
Is there a way I could communicate directly with the support to give them acces to my website to look what is going on?
Thanks :)!
Hello offrezleweb,
First of all, please ensure that you are suing the latest version of the theme with the latest version of required plugins. Also, if you are using some untested plugins, please disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
If your problem is still there after this process, please provide your website URL so I can inspect it closer. If you do not want to provide here, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. There, you can provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi,
I don’t think it comes from any plugin, because all the error (in the Google console) are
“tagdiv_theme.min.js?ver=7.3:272 Uncaught TypeError: Cannot read property ‘top’ of undefined”
and
“tagdiv_theme.min.js?ver=7.3:272 Uncaught TypeError: Cannot read property ‘top’ of undefined”
which seems to be the same error.
I also have the latest version of the theme and plugins.
Here is the website url: gazettemauricie.com
Thanks!
Hi @offrezleweb,
You are using child theme?
Hi,
Yes, I am using the Child Theme provided when buying on themeforest.net.
Hi again @offrezleweb,
Like the STAFF said you, try to disable third plugins or modifications.
You have two 404 not found errors from child theme:
1. …/wp-content/themes/Newspaper-child/images/icons/newspaper.woff?8
2. …/wp-content/themes/Newspaper-child/images/icons/newspaper.ttf?8
And the third one regarding scroll up/down,
It can be from everywhere, try do disable the “Tickbox” pop-up because is not working (almost on my Chrome & Firefox).
Why is added on wp-includes???
http:// http://www.gazettemauricie.com /wp-includes/js/thickbox/thickbox.css?ver=4.6.1
the same way:
http:// http://www.gazettemauricie.com /wp-includes/css/dashicons.min.css?ver=4.6.1
*also disable the smart sidebar from template settings because you not use any sidebar
