Malware issue

Posted in: Newspaper
Post count: 26

Hi there.
Siteground has found a malware inside the theme files.
I have already upgraded it to the latest version but nothing changes.

Regarding this topi https://forum.tagdiv.com/topic/malware-in-tagdiv-composer/ the solution seems to be to save the CSS live editor in order to delete the malware. However, in my site there is no live CSS box to open as the image provided by Marco in the last comment.

Post count: 26

This is the message I’m referring to “I received this message from TagDiv support. Let’s hope it works:

Hi,

That is indeed the malware – https://labs.sucuri.net/blacklist/info/?domain=fast.quickcontentnetwork.com I found it as well on a few websites while I was investigating similar issues. Checking in the Live CSS option is a very important step in cleaning the malware, I’m not sure my colleagues from the forum didn’t mention it. We added a filter for the Live CSS in newer theme versions, which doesn’t allow malware to be entered there anymore. But if the website was infected while using an older theme version, updating the theme doesn’t solve the problem. What you have to do after updating the theme is open the Live CSS and press save – https://prnt.sc/a4XFrTI5j9tb That is it, the malware will be removed from there.

But I would still have a few suggestions based on what I encountered in other cases:
– In case you have not already, check in the plugins folder using a file manager (cPanel, FTP, etc.) to see if there are plugins there which you did not install. The plugins may not show up in wordpress but they could be there.
– Scan the website with wordfence.
– Check the website users.

The website does appear to be clean now – https://sitecheck.sucuri.net/results/https/www.marcocalvo.it There’s nothing in the Live CSS and no unusual scripts loading. If I can help with something let me know.

Regards.”

Post count: 26

Never mind, done

Post count: 27744

Hello,

I’m glad that you managed to solve it. I think that you have made an update to the latest version of theme 12.6.3

Thank you!

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