Media Upload Issue (URGENT)

Posted in: Newsmag
Post count: 6

While uploading some images (even of lesser size e.g. 50KB and both png & jpg) in post, we are getting HTTP Error.
If we try to upload images for media directly, we are getting following error
Fatal error: Maximum execution time of 30 seconds exceeded in /wp-includes/class-wp-image-editor-imagick.php on line 371

Same image is being uploaded fine when I switch to other theme.

Please advise solution as we are not able to upload images in the post due to this issue

Thanks

Post count: 41
Post count: 1291

Hi,

Also check if this issue comes from a plugin. Disable all plugins and try to upload a file. If it works, enable the plugins one by one and test until you find the one that’s causing this issue.

Thank you!

Post count: 6

Thanks for reply.
I tried these but did not work.

Can you please send me email where I can send you wordpress admin details so that you can look into issue?

Post count: 23312

Hello ukalia,

You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Post count: 6

But we installed it on another hosting account of same provider and it worked fine.
Only change in system status was PHP version.
It’s uploading images well when we installed theme at PHP 5.6.2 and does not work with PHP 5.2.7.

Can PHP version be reason of error?

Post count: 6

I updated PHP version to 5.6.2 and now images seems uploading.
We shall test more with different set of images now.
Thanks

Post count: 23312

Hello ukalia,

I am glad that you could solve your problem.

Thanks for the message!

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