Mediathek shows only 2 pictures in grid mode

Posted in: Newspaper
Post count: 70

Hello,
When I look at the mediathek in grid mode, there are only two pictures. In list mode they are all there.
When I switch to Twenty Twenty-Four theme everything is ok again.
What can I do?
Thanks for Feedback
Bernd

Post count: 27744

Hello Bernd,

Please provide the link to your website and some screenshots of the issue.

Thank you!

Post count: 70

Hello Anamaria,

this Test-Site ist not visible for the public at the moment:
https://test.ibiza-heute.de

https://datagrafik.de/download/Mediathek.jpg
https://datagrafik.de/download/Mediathek-2.jpg

Can I give you Login credentials somehow and you see for yourself?

Thanks for Feedback
Bernd

Post count: 27744

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Post count: 70

Hello,

I deactivated all plugins except tagDiv ones; also I switched from child theme to original theme.
Same problem…

Thanks for Feedback!

Post count: 70

Hello,
I found that the tagDiv Cloud Library Plugin causes the problem!
What can we do here, as I want to use something from it?
Thanks for Feedback!

Post count: 70

Hello,

Me and my programmer found the problem! It has to do with the roles of the users and eventually with the Members-Plugin.

The bug is that (with the tagDiv Cloud Plugin activated) in the grid view, the roles or rights are obviously not processed correctly and instead of using the role with the highest rights, it probably just uses the first one it finds. Then it prevents all media elements that are not owned by the user from loading in the grid media view, when the user has e.g. the subscriber and the administrator role.

Post count: 27744

Hello,

What plugin for membership do you use?

Thank you!

Post count: 70
Post count: 27744

Hello,

Unfortunately, the plugin is not compatible with this theme, especially when it comes to managing user roles.

Thank you!

Post count: 70

Hello,

is the described problem the only one with the Members-Plugin or are there other problems?

As my client has a lot of plugins in his WordPress-Installatin: do you have lists with which Plugins Newspaper works and with which not?

Thanks for Feedback
Bernd

Post count: 27744

Hi,

It Depends; maybe there are only some settings. Please test using a default theme and check afterward.

Thank you!

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