Mega menu not loading sub-categories

Posted in: Newspaper
Post count: 6

Hi,
yesterday we did update to latest Newspaper release 12.2 and now mega menu isn’t loading sub-categories anymore.
Loading icon keeps spinning.

You can check it at https://www.uominietrasporti.it/ moving mouse over “prodotto–>allestimenti” for example.
We tried to disable all plugins on a staging site but issue still persist.

Firefox debug console shows this but I’m not sure if it’s related:
Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
jQuery 2
tdAjaxBlockProcessResponse https://www.uominietrasporti.it/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.2:282
tdAjaxDoBlockRequest https://www.uominietrasporti.it/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.2:279
c https://www.uominietrasporti.it/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.2:271
a https://www.uominietrasporti.it/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.2:277

In addition mega menu is correctly working when you’re logged in as administrator (other user role doesn’t work as well)

Any clue of possible reason?

Best regards,
Andrea

Post count: 6

Hi,
we just found issue was caused by “Code snippet” plugin and we solved it.

Thanks,
Andrea

Post count: 27744

Hello Andrea,

I’m glad that you find the culprit plugin.

Have a great day!

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.