Mega Menu Thumbnail Issue

Posted in: Newspaper
Post count: 140

After i have updated a post today in http://www.wpdiv.com, i have a problem with meagamenu thumbnail which corresponds to the post published today.

http://oi58.tinypic.com/2mgta8k.jpg

When i analyze the issue via firebug, which refers the broken image URL as…

http://www.wpdiv.com/wp-content/uploads/2015/01/OptinMonster-Email-Subscription-WordPress-Plugin-198×143.jpg

But the corresponding image is there in server and accessible via URL here…

http://www.wpdiv.com/wp-content/uploads/2015/01/OptinMonster-Email-Subscription-Wordpress-Plugin-198×143.jpg

Both the URL’s are same, but there is peculiar issue in megamenu of my website http://www.wpdiv.com

My head is spinning…

Will you please help me to overcome this issue? Where did i made mistake?

Post count: 6600

Hi,

The server couldn’t find it: http://screencast.com/t/6LqWnJrR
Please make sure you re-save your permalinks and also try to regenerate thumbnails, and also make sure that your empty cache/purge files if you sue cdn.
If this still happens after doing this please try to create a new posts and check if this happens in that case also.
Let me know how this goes.
The issue is in the url here (the one that doesn’t work): http://screencast.com/t/U1uicF6Sab
The working one: http://screencast.com/t/RJ7BG3Vcx

Thanks

Post count: 140

Hi lucian

Thanks for your reply.

But both the URLs are the same except URL capitalization as you referred earlier. This time i have uploaded same featured image with different file name as shown below.

http://www.wpdiv.com/wp-content/uploads/2015/01/OptinMonster-198×143.jpg

But the above URL is working and populates megamenu image.

I kept the old image files as it is in the server to troubleshoot this issue.

What is the exact issue? How can i overcome such issues in feature?

Or is it the small bug with the theme?

  • This reply was modified 11 years by wpdiv.
Post count: 6600

Hi

Not sure why this happens as I haven’t been able to recreate this. Not sure if this is theme related or not. We will take a closer look at this ad fix it next version if we find something wrong.
Sorry for the inconvenience!

Thanks

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