Memberpress and 9.7.1 Newspaper incompatibility found

Posted in: Newspaper
Post count: 14

This is quite annoying as I cannot perform some of the configuration steps in Memberpress and is not helping me setting up the email notification system.

If I turn on a default theme, the error disappears.

If the mods can contact me I’ll provide any access so this can be fixed

https://snag.gy/4JycgM.jpg

Post count: 35449

Hi,

Unfortunately, Memberpress plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Post count: 14

Sorry to say that, but your reply is a bit rude.

I’m telling you about a bug that is not about the Memberpress plugin but your theme.

Is this how much you care about your own code quality?

This kind of issues have been arising for a while, and honestly, it has gotten worse since the Newspaper 7 days (yes, I have been your customer for a long time)

The bug is in your theme, not in the plugin. The plugin is only making the bug surface.

I think you didn’t even open my screenshot before typing your reply. Rude.

Post count: 35449

Hi,

Unfortunately we can not tests all plugins that exist, each user use different plugins, some of theme are working properly with our theme some of theme create bugs.conflicts, unfortunately, we do not have a testers team to tests more plugins and provide a fix for each of them, sorry!
For each update that we make, our theme developer tests the plugins from our tested list to check the compatibility with our theme, unfortunately the can not test each plugins that our customer are using, sorry!
What I can do is to note the Memberpress plugin on our suggestions list for testing.

Thank you for your understanding!

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