Menu and footer missing: Menu bar and footer is showing default on mobile.

Posted in: Newspaper
Post count: 53

1. Suddenly I got a problem that on my mobile, my website’s front page is not showing the menu bar and footer. If you check from the desktop you will see everything is okay. But when checking from mobile and google’s pagespeed insights or with lighthouse (mobile test), you will see that the front page of the website has default elements and no menu and footer that I have created. The problem is only on the homepage. You can see the pictures I have added. How can I get rid of it? I have added the snapshot.
https://imgur.com/a/1xlHWTc (default menu on front page)
https://imgur.com/a/uZyDfGy (actual meu on mobile)

2. After this, now I see many articles do not show ads whether some of the articles are showing. I want to get rid of this problem too. I am using ad inserter but I don’t know why this happened.
Thanks. Regards.

Post count: 18283

Hello !

Please make sure to clear your cache. I have investigated your website and now everything seems to be working perfectly. Your ads are running, your headers and menu is all the same.

Thank you !

Post count: 53

Thank you, header and footer problem is gone. But the problem with ads still remain.

Ads are not running in all articles. Many articles are not showing any ads, in fact in the category pages (Such as Valorant, PUBG, Fortnite), the featured images are missing too.

Articles that are not showing ads, there are so many articles like these.
https://holotin.com/neymar-jr-in-fortnite-on-27-april-releasing-new-outfit-neymar-jr-cup-and-much-more/
https://holotin.com/apex-legends-legacy-launch-on-4th-may-new-legend-on-the-way-to-the-battlefield/

Images are missing in category pages: I have provided 2 links to show you.
https://holotin.com/valorant/
https://holotin.com/fortnite/
Thanks, Regards.

Post count: 18283

Hello !

I have just re-take a look at your links: https://www.screencast.com/t/dxknkRp2r and this is how your category pages look: https://www.screencast.com/t/XMfSlRjJ, and if I scroll more there are ads too.

As mentioned above please make sure to refresh your page when going into another viewport and make sure to clear your cache. My suggestion is to test this in incognito or directly on you mobile device.

Thank you !

Post count: 53

No Mr. Vlad S. I am sorry that I did not provide you screenshots. However, thank you for your concern about this problem.

Kindly take a look with the desktop. I tried clearing cache but could not get out of this problem. The ads are not showing on desktop even when I trun on incognito or different brwoser. I have added the screenshots below: (The ads areas are showing blank)

https://imgur.com/a/b0vwX1t (ads missing on desktop)
https://imgur.com/a/yLuQCEs (ads missing on desktop)
https://imgur.com/a/U85l4mc (ads missing on desktop)

Also on the category pages, featured images are missing. I have added the screenshots you may check too.

https://imgur.com/a/fXI4iBN (Category Valorant)
https://imgur.com/a/ZrGb2lm (Category Fortnite)

Thank you, Regards.

Post count: 18283

Hello !

Me and my colleagues have inspected your website and everything is working perfectly. I have inspected it via mobile devices, tablet, 4 different computers. Everywhere the website is spotless. Do you have the possibility to check this on another device ?

Thank you !

Post count: 53

Yes, I have checked it. The ads are not showing on desktop and mobile devices.Also, the featured category images are not showing.

1. Category pages featured Image problem:
To check you can go to this link https://holotin.com/fortnite/, scroll down a little bit and find
“Lava Legends Pack Returns to Fortnite This 6th April | Items, costs, and how to get it all in details”
“Fortnite Battlepass Accident | Battlepass item sold in the shop”
these two articles are missing featured images
You may check https://imgur.com/a/ZrGb2lm (Category Fortnite)
With different devices, it is still the same problem.

2. ‘Ad inserter’ ads are not showing up:
Talking about the ads, on other devices, ads areas are not showing up on many articles, Maybe Cache problem or not I don’t know. On other devices, ads areas are not showing blank as I showed you but ads are not showing on particular articles.

To produce the errors from my end what I am facing, please log in to the WordPress account and refresh
https://holotin.com/neymar-jr-in-fortnite-on-27-april-releasing-new-outfit-neymar-jr-cup-and-much-more/
If you then click this page (URL), you will see ad areas are blank and not showing up.
It will show like this, https://imgur.com/a/b0vwX1t (ads missing on desktop).

Can you please show me if you are seeing featured images on the category page and see ads on this article which I provided you the link to?
Thanks, Kind Regards.

Post count: 21065

Hello!

I can see that your URL image is not there, could be a plugin conflict which can interfere on your website.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 53

I did the work as you said but it did not help. I have contacted you via email at contact@tagdiv.com. Kindly check it. Looking forward to you.
Thank You, Regards.

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