Hi
My site is:
A couple of hours ago I resolved an issue I was having with images not showing on mobile by turning off LazyLoad animation. The issue I had is described here —
Every since I turned off LazyLoad, the menu and search feature in mobile are not functioning. When you press the icons in mobile nothing happens.
Actions so far:
Deactivated all non-tagdiv plugins except Visual Composer.
Installed WP Super Cache and cleared cache. CDN is not enabled.
Thanks
Richard
Hi
I’ve checked your site and on mobile version I found a js error in browser console. This error seems to be related with theme js: http://screencast.com/t/obNbampt4XM and could affect theme functionality.
Try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi Andrei
Thank you for your support.
I have retried with only VC activated after cache clearance – Menu and Search still not working on mobile.
I have sent you an email with requested details.
Thanks,
Richard
Hi
Replied you via mail.
Thanks!
Hi
We really appreciate your prompt and efficient support for the issue which was my fault (incorrect HTML in header ad).
Newsmag is a stunning theme that is intuitive to set-up and manage. The professional design, and fast and responsive performance on all formats, has really improved http://www.womensgolf.com out of sight. Thanks a million!
Richard
Hi
Thanks for your kind words!
We do our best to help our clients to use the theme and I am glad I could help. The html could be tricky some time and must be carefully written to avoid situations like this one.
Thanks!
