Hi,
When someone open the article page from Facebook browser, the menu is listed as inline items. This problem show up on iPhone users.
Please have a look on the screenshot to see how the menu appear -> https://imgur.com/a/5zdOo5Z
I tried to disable all plugins and clear cache.
Thanks 🙂
Hi,
I just make a test with one of our live demos and for me was open normal, please try one of these live demos -> https://demo.tagdiv.com/select_demo/select_demo_newspaper?utm_source=live_preview&utm_medium=click&utm_campaign=demos&utm_content=demos_button#demos and see if the problem persist also if you can please try with other mobile (not iPhone) maybe the problem is only on iPhone browser.
Let me know the results!
Thank you!
Hi,
How do you test your live demos ? The issue is tested only when the post (Article) is opened from a shared post on facebook and is using the Facebook Mobile Browser on iPhone.
I tried many different mobiles, it’s the same from iPhones (When opened on Facebook Mobile Browser).
How can we fix this inline expanded mobile ?
Thanks
Hi,
I share a post from one of demos on facebook a I open it from there on my mobile.
But I think that I know where is the problem, our theme was not tested on Facebook Mobile Browser, it was tested only with these browsers -> https://i.imgur.com/vl10MMv.png please try to open the article in one of these browsers.
Let me know the results!
Thank you!
Yes, everybody have this problem with facebook share and iphone.
I know the compatible browsers on your theme page do not include Facebook browser, but this is should not be an option, it should work without posting it. Of Course many people have iphones.
The agency (Newspaper) owner want me to post this issue on the theme reviews and comments.
I really appreciate if you can fix this problem, for us and for your other users.
Possible ?
Thank you
Hi Ludwig Arcache,
We just tested on iPhone X a post from our demos and for us this is working correctly, there is just a blink until the css is apply https://i.imgur.com/GOvfwWf.png -> https://i.imgur.com/Njn8UDr.png
If you can please provide a video or something to can see step by step how to recreate the problem.
Also let us know if this is happen with our demos or only on your website.
Thank you!