Menu categories and search bar not clickable

Posted in: Newspaper
Post count: 23
romkilla
#319505
Nov 12, 2019 at 2:08 pm

Hey, i have followed “Vlad S”‘s advice and removed and re-installed the tagDiv Cloud Library (twice indeed) but the categories are still not clickable.
The extra link from menu is working but unfortunately the search cell is not working (it disappears when clicked) neither.

Help please. Thanks.

https://www.partificiels.com/

Post count: 18283
Vlad S
#319619
Nov 13, 2019 at 9:09 am

Hello !

Indeed there is an issue and we have fixed it. All you have to do is to remove and re-install the tagDiv Cloud Library and everything will be fixed. Also the plugin can be downloaded from here: http://cdn.tagdiv.com/wp-content/uploads/2019/11/td-cloud-library.zip

Thank you for your understanding !

Post count: 23
romkilla
#319745
Nov 13, 2019 at 2:23 pm

Sorry Vlad S but it’s not working at all.

The menu’s categories are still not clickable.

And the search cell is not working (it disappears when clicked).

Help please !

Thanks.

Post count: 18283
Vlad S
#319785
Nov 13, 2019 at 4:33 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 23
romkilla
#320166
Nov 15, 2019 at 10:25 am

Hey Vlad S ! The problem is solved.

Maybe the cache was not properly wiped.

Thanks for your help.

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